Enjoy Fast, and Reliable Shipping on All Orders from 9Tseven.com.
SHIPPING POLICY
ALL ORDERS ARE PROCESSED WITHIN 1 TO 3 BUSINESS DAYS* (EXCLUDING WEEKENDS AND HOLIDAYS) AFTER RECEIVING YOUR ORDER CONFIRMATION EMAIL. YOU WILL RECEIVE ANOTHER NOTIFICATION WHEN YOUR ORDER HAS SHIPPED.
WE ARE USING DAO365 AS SHIPPING AGENT, for DK AND EU ORDERS.
WE ARE USING POST NORD AS SHIPPING AGENT, FOR INTERNATIONAL ORDERS.
*IMPORTANT NOTE: DUE TO THE SATURATION OF COURIER COMPANIES DURING THE BLACK FRIDAY, CYBER MONDAY AND CHRISTMAS SEASON, SOME SHIPMENTS MAY EXPERIENCE A SLIGHT DELAY IN DELIVERY. IF YOUR ORDER HAS NOT BEEN DELIVERED IN A REASONABLE TIME, PLEASE CONTACT US.
SHIPPING RATES AND ESTIMATES
SHIPPING CHARGES FOR YOUR ORDER WILL BE CALCULATED AND DISPLAYED AT CHECKOUT.
ESTIMATED DELIVERY TIME
DENMARK: 2TO 4 BUSINESS DAYS STANDARD SHIPPING: 47,00 KR. FREE SHIPPING ON ALL ORDERS ABOVE: 599,00 KR.
EUROPEAN UNION:3 TO 6 BUSINESS DAYS STANDARD SHIPPING: 20,00€/150,00 KR. FREE SHIPPING ON ALL ORDERS ABOVE: 135,00€/999,00 KR.
INTERNATIONAL: dEPENDS ON THE COUNTRY STANDARD SHIPPING: 43,45€/299,00KR. FREE SHIPPING ON ALL ORDERS ABOVE: 188,80€/1299,00 KR.
SEE THE EXACT SHIPPING FEE FOR YOUR LOCATION AT CHECK-OUT IN OUR ONLINE STORE.
YOUR ORDER MAY BE SUBJECT TO IMPORT DUTIES AND TAXES (INCLUDING VAT), WHICH ARE INCURRED ONCE A SHIPMENT REACHES YOUR DESTINATION COUNTRY. 9TSEVEN IS NOT RESPONSIBLE FOR THESE CHARGES IF THEY ARE APPLIED AND ARE YOUR RESPONSIBILITY AS THE CUSTOMER.
HOW DO I CHECK THE STATUS OF MY ORDER?
WHEN YOUR ORDER HAS SHIPPED, YOU WILL RECEIVE AN EMAIL NOTIFICATION FROM US WHICH WILL INCLUDE A TRACKING NUMBER YOU CAN USE TO CHECK ITS STATUS. PLEASE ALLOW 48 HOURS FOR THE TRACKING INFORMATION TO BECOME AVAILABLE.
IF YOU HAVEN’T RECEIVED YOUR ORDER WITHIN 10 DAYS OF RECEIVING YOUR SHIPPING CONFIRMATION EMAIL, PLEASE CONTACT US AT 9T7RUNNING@GMAIL.COM WITH YOUR NAME AND ORDER NUMBER, AND WE WILL LOOK INTO IT FOR YOU.
WE ACCEPT RETURNS UP TO 14 DAYS AFTER DELIVERY, IF THE ITEM IS UNUSED AND IN ITS ORIGINAL CONDITION, AND WE WILL REFUND THE FULL ORDER AMOUNT MINUS THE SHIPPING COSTS FOR THE RETURN.
IN THE EVENT THAT YOUR ORDER ARRIVES DAMAGED IN ANY WAY, PLEASE EMAIL US AS SOON AS POSSIBLE AT 9T7RUNNING@GMAIL.COM WITH YOUR ORDER NUMBER AND A PHOTO OF THE ITEM’S CONDITION. WE ADDRESS THESE ON A CASE-BY-CASE BASIS BUT WILL TRY OUR BEST TO WORK TOWARDS A SATISFACTORY SOLUTION.
IF YOU HAVE ANY FURTHER QUESTIONS, PLEASE DON'T HESITATE TO CONTACT US AT 9T7RUNNING@GMAIL.COM.
